Shipping policy
We want to ensure your purchase reaches you safely and promptly. Here’s everything you need to know about our shipping process:
1. Shipping Locations
- Domestic Shipping: We currently ship within the United States, including all 50 states.
- International Shipping: At this time, we do not offer international shipping, but we plan to expand to international markets soon.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after receiving payment.
- Custom Orders: If you’ve placed a custom order, please allow additional time (usually 5-7 business days) for processing and shipping.
3. Shipping Methods and Delivery Time
- Standard Shipping: Typically delivered within 5-7 business days after processing (domestic U.S. orders).
- Expedited Shipping: Available for faster delivery. Please contact us for quotes on 2-day shipping or other expedited methods.
- Shipping Carrier: We primarily use USPS for domestic shipping, but we also offer UPS and FedEx depending on the size and weight of the item.
4. Shipping Costs
- Standard Shipping: A flat rate of $5.00 for orders under $50.
- Free Shipping: Orders over $50 qualify for free standard shipping within the U.S.
- Expedited Shipping: Rates vary based on the shipping method and destination.
5. Order Tracking
- Once your order ships, you’ll receive an email with tracking information. You can use this to track your shipment via the carrier’s website.
6. Delivery Delays
- While we do our best to ensure timely delivery, please note that delivery times are estimates and may vary due to circumstances like weather, holidays, or carrier delays. We appreciate your patience!
7. Shipping Issues
- If your order is lost, damaged, or if you receive the wrong item, please contact us immediately at pooja090390shah@gmail.com, and we will assist you in resolving the issue.